Shipping Policy

Shipping Policy – SERAVA

At SERAVA, we aim to make the ordering and delivery process simple, transparent, and reliable. Below you’ll find all the details regarding processing times, delivery estimates, and shipping costs.

Order Processing Time

Once your order is placed, it will be processed within 1–3 business days.

Orders placed on weekdays are typically processed within 1 business day
Orders placed on Friday evenings, weekends, or public holidays may take slightly longer

Delivery Time

After processing, your order will be dispatched and delivery takes approximately:

8–12 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak periods.

Shipping Costs

✅ Free Shipping on All Orders

SERAVA covers all standard shipping and delivery costs.
There is no minimum order value required to qualify for free shipping.

Shipping Method

To keep our prices fair and accessible, orders are shipped in bulk from our international logistics partners once minimum shipment volumes are reached. This allows us to reduce costs and operate more sustainably.

All orders are delivered directly to your nominated address.

Order Tracking & Support

Once your order has been dispatched, tracking information will be provided where available.

If you have any questions about your order or delivery, please contact our customer support team:

📧 contact@seravafashion.com

Delays & External Factors

While we do our best to deliver orders as quickly as possible, delays may occasionally occur due to factors outside our control, such as:

High demand periods
International transit delays
Customs processing

We appreciate your understanding and patience in these situations.